Claims Handler
Job Information
Our client who is an Insurance Broker is looking for a Claims Handler to join their expanding Claims team in the Essex office. The purpose of the role is to handle a caseload of Commercial Claims from start to finish.
Main Duties:
* Handling claims from inception through to settlement
* Taking notifications of claims dealing with the query as appropriate and gathering relevant information from the customer and entering it into the Company computer systems, as appropriate
* Answer the telephone in a polite and professional manner
* Having a thorough understanding of policy wordings enabling sound and knowledgeable advice to be given to clients.
* Analysing a claim made by a policy maker
* Guiding policyholders on how to proceed with the claim
* Contacting third party services as and when required.
* Ability to recognise a potentially fraudulent claim and understanding the process to follow
* Ensuring fair settlement of a claim and understanding cases where full payment may not be made.
* Recognise if the customer call / query needs to be passed to a senior member of the team to advise or resolve.
* Ensure that any customer complaints are identified and handled strictly
Essential Skills Required:
* Previous experience within a similar Claims role
* Good knowledge of Commercial Insurance risks
* Excellent written and verbal communication skills
* Confident with all relevant MS office packages
Desirable:
* Good organisation skills
* Use of Open GI
* High attention to detail
* Ability to work independently and as part of a team
What you need to know:
* Permanent role
* Based in Essex
* Salary between £30,000 - £35,000
* A great opportunity to join a growing organisation with lots of training and development opportunities.
* A very inclusive and fair opportunities employer
REF: 9647
Interested? Please apply today and we will contact you by return.
MW Appointments has been recruiting in the Insurance market since 1992, so you will benefit from partnering with a market leader who possess in-depth technical understanding, comprehensive market in-sight, excellent market intelligence and well-established relationships with companies across the insurance sector.
MW Appointments is acting as an Employment Agency in relation to this vacancy.
MW Appointments
14 days ago
JO0000009647
2460149
Apply Now
This position is being advertised by a recruitment agency.
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